Is my ticket on my phone?

Yes: your ticket lives in the Portal on your phone, and you open it there at the door, because screenshots stop working.

Valid
Ready to use. Show it, or tap your wristband, at the door.
Used
Already scanned. If you haven’t been in yet, speak to a member of staff.
Transferred
Passed to someone else. It now works only on their phone.

The code on a ticket changes, so a screenshot stops working in about a minute.

Refunds and cancellations follow the organiser’s policy. Contact the organiser about your order.